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Emergency numbers in Germany

Emma Frisch by Emma Frisch
April 25, 2023
in Living in Germany
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Home Living in Germany Things to Know
Emergency numbers in Germany
A ride to the hospital (Krankenhaus) in the Krankenwagen is FREE in Germany

Emergency numbers in Germany are an important topic to be familiar with and comfortable with. They provide access to emergency services such as police, fire, and medical services. Knowing the right emergency number to call in an emergency can save lives. In Germany, there are several emergency numbers that can be used in different situations. This article will provide an overview of the emergency numbers in Germany and how to use them.

Table of Contents

    • Exploring the Different Emergency Numbers in Germany: What You Need to Know
    • How to Quickly Access Emergency Services in Germany
    • The Benefits of Knowing the Emergency Numbers in Germany for Tourists and Expats

Exploring the Different Emergency Numbers in Germany: What You Need to Know

If you’re ever in an emergency situation in Germany, it’s critical to know the right numbers to call. Knowing the right emergency numbers can help you get the help you need quickly and efficiently. Here’s what you need to know about the different emergency numbers in Germany.

The main emergency number in Germany is 112. This is the number to call for any kind of emergency, including medical, fire, and police. This number is free to call from any phone, including landlines and mobile phones. If you have to ride in the ambulance, don’t freak out about paying thousands of euros, it is free in Germany

For a non-medical emergency, You can also call 116 117 when your doctor’s office is closed. For example, your child is sick and you are unsure if you need to go to the emergency room.  You can get help through this number 24/7, including evenings, weekends, and public holidays.

Out-of-Hours Pharmacies: if you have a need for medication outside of normal working hours, you can check online using your zip code to find the closest available pharmacy to you.

This number is also available in all other European countries, to make it easy to call for assistance in any country you might travel to.

If you need to report a crime or get help from the police (Polizei), you can call also the police at 110. This number is free to call from any phone as well.

Knowing the right emergency numbers in Germany can help you get the help you require quickly and efficiently in an emergency situation. Make sure you keep these numbers handy, so you’re prepared in case of an emergency.

Emergency numbers in Germany
Be prepared to answer questions; don’t worry if you cannot speak German well

Important to Know: The W-Questions

If you find yourself in an emergency situation in Germany, you know by now that you can call the number 112 from every phone free of charge. But what happens next?

The good thing is: The people working at the hotlines are well-trained and usually speak English as well. They can also connect you with people who speak pretty much any other language so that you will get help as quickly as possible.

To make the process easier, they will ask you some questions, often referred to as the W-Questions:

  • What happened?
  • When did it happen?
  • Where did it happen?
  • Who is involved?
  • Who are you?

By answering those questions as precisely as possible, you help get the right team on the road to assist you as quickly as possible. In emergency situations, it usually doesn’t take more than a few minutes until an ambulance or a police car is at your location to help you.

Emergency numbers in Germany
The Polizei are generally very friendly and nice in Germany

Overall, knowing the emergency numbers in Germany can be a great help for tourists and expats. It can help you get the help you need quickly and easily, and it can give you peace of mind knowing that you can get help in your native language if needed. So make sure to familiarize yourself with the emergency numbers in Germany before you travel!

Tags: EmergencyResources
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Emma Frisch

Emma Frisch

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